Got an email from yelp where I wrote reviews for restaurants that were posted 30.07. They removed the reviews even though they were correct. Here is the email with my comments at the bottom. The top review was for Matts, and the bottom reviews was for Lupe Tortilla
FEB 17, 2016 | 11:22AM PST
Hi there,
We wanted to let you know that we've removed your reviews of Matt's Famous El Rancho and Lupe Tortilla. Your reviews were brought to our attention by the Yelp community, and we found that they fell outside our Content Guidelines because they did not provide enough detail about your customer experience.
The best reviews provide context, detail and perhaps even a helpful tip or two. Feel free to post a new review with more information about your experience with this business. To learn more, check out our Content Guidelines at http://www.yelp.com/guidelines.
Thanks for understanding, and we'll see you on Yelp!
Removed text:
My wife and I have been eating here for years, and its our favorite Mexican place. Matts does not allow Open carry, so I will no longer eat here. I will not give my money to a business that restricts the rights of the most law abiding citizens in Texas. Since Texans with a license to carry have a lower crime rate than Police Officers, you might want to keep them out of the place as well.
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Over rated and over priced. The fact that they posted a 30.07 sign tells me they don't want the most law abiding citizens in Texas eating here.
Regards,
The Yelp Support Team
San Francisco, California
Yelp Support Center | http://www.yelp-support.com
Yelp Official Blog | http://officialblog.yelp.com
Yelp for Business Owners | https://biz.yelp.com
FEB 17, 2016 | 11:22AM PST
Hi there,
We wanted to let you know that we've removed your reviews of Matt's Famous El Rancho and Lupe Tortilla. Your reviews were brought to our attention by the Yelp community, and we found that they fell outside our Content Guidelines because they did not provide enough detail about your customer experience.
The best reviews provide context, detail and perhaps even a helpful tip or two. Feel free to post a new review with more information about your experience with this business. To learn more, check out our Content Guidelines at http://www.yelp.com/guidelines.
Thanks for understanding, and we'll see you on Yelp!
Removed text:
My wife and I have been eating here for years, and its our favorite Mexican place. Matts does not allow Open carry, so I will no longer eat here. I will not give my money to a business that restricts the rights of the most law abiding citizens in Texas. Since Texans with a license to carry have a lower crime rate than Police Officers, you might want to keep them out of the place as well.
-----
Over rated and over priced. The fact that they posted a 30.07 sign tells me they don't want the most law abiding citizens in Texas eating here.
Regards,
The Yelp Support Team
San Francisco, California
Yelp Support Center | http://www.yelp-support.com
Yelp Official Blog | http://officialblog.yelp.com
Yelp for Business Owners | https://biz.yelp.com