Body shop problems. Who's wrong?

[ILexpatriot]

Illinois plates.
Probably didn't make a positive impression.

They were tx by the time it went to the shop.
Not to mention that the estimator I dealt with is a new transplant as well..

 

[Lead Belly]

Not that it helps your cause, but specialty shops- that want to restore classics- make their money from that circle of vehicle owners, not insurance-repair for modern vehicles. Some shops do cater to insurance companies and earn preferred status, which they wouldn't want to jeopardize, so they would be more inclined to appease unhappy customer. You can identify a shops bread & butter by their parking lot.

 

[ILexpatriot]

Not that it helps your cause, but specialty shops- that want to restore classics- make their money from that circle of vehicle owners, not insurance-repair for modern vehicles. Some shops do cater to insurance companies and earn preferred status, which they wouldn't want to jeopardize, so they would be more inclined to appease unhappy customer. You can identify a shops bread & butter by their parking lot.

I cant imagine a classics shop risking their reputation like that.

 

[Tnhawk]

I cant imagine a classics shop risking their reputation like that.

The rules have changed with the 'Build Back Better' era.

 

[dsgrey]

I cant imagine a classics shop risking their reputation like that.

Maybe it's a "special" classic shop that caters to these folks

 

[ILexpatriot]

I called my insurance agent this morning, and explained the situation. She called over to the body shop in question, and had me call there to ask for the owner. He sounded concerned with the situation, and said that he'd be looking into it, and asking some questions. He's supposed to call me back either this afternoon or tomorrow morning.

 

[toddnjoyce]

… if a classic car came in for a fender bender insurance job, would they blow off extra work the owner requested?

Depends how the adjuster wrote the job. In this example, I would have the insurer settle with me. From there, I would find the shop that would put in writing what the would be doing for me, not for the insurer.

 

[ILexpatriot]

Depends how the adjuster wrote the job. In this example, I would have the insurer settle with me. From there, I would find the shop that would put in writing what the would be doing for me, not for the insurer.

I didnt speak to an adjuster. I went to 3 shops for estimates, and picked one.

 

[ILexpatriot]

Maybe it's a "special" classic shop that caters to these folks

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I don't own a Vette, or white Adidas. Though I do have some jorts. Mine are factory though, no cut offs.