Good to know—I feel a lot more confident buying something from them knowing they have good customer service and stand behind their products when there’s an issue.I’ve had nothing but good experiences with Ruger CS.
I sent this to them, and they sent me back a new pistol.
ETA - I bought a couple boxes of stuff at an estate sale, and this was in the bottom. Looks like an overcharge by some handloader.
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Didn’t realize it only had one bolt on the gas key. That bolt is pretty interesting too. Thanks for the pictures.Mine shoots well, I haven't run it a whole lot, but its very handy. It is incredibly blasty though, in the 16" version. Me and my buddy each have one, only one serial number apart interestingly enough, and I can't be beside him when he shoots, I have to be behind him. For the person firing, its not bad. For everyone else it sucks.
The people griping about the BCG are right. Staking is weak, and the bolt is the same diameter as an AR15 bolt.
Do you trust Ruger engineering and materials? How much so? is the question I was asking myself when I was comparing Rugers BCG to an AR15 and AR10.
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And why did they want it to come back? Liability. Don't blame Ruger for our litigious society.Ruger does have good CS, but they can be a bit stingy.
For example, if you have a problem with the BCG on an AR, or need, say, a new firing pin for a mini, the rifle has to go back to ruger.
I had a 10/22 takedown that had the barrel block come loose, i asked ruger what type of loctite and torque value, and they wouldn't tell me anything other than to send in the entire rifle.
My Mkiv just will not function when suppressed. Different ammo, different suppressors, new springs, clean, dirty, dry, wet, nada. Sent it back to ruger and no change. When other projects get cleared up I'm going to buy a frame from tandemkross to see if that'll do anything.
DSA, Beretta, glock, S&W, and plenty of others have been more than happy to give me torque values and other various pieces of advice, most of which were far more complicated and involved than the 2 screws ruger uses for the takedowns barrel block.And why did they want it to come back? Liability. Don't blame Ruger for our litigious society.
They tell you how to do it, something goes wrong. You sue them.
The couple of times I had to use Ruger CS, it was excellent. Paid shipping both ways. Had the gun picked up at my door. Very quick turnaround. Threw in some extra mags with the return as an apology.
Wait until they lose a lawsuit.DSA, Beretta, glock, S&W, and plenty of others have been more than happy to give me torque values and other various pieces of advice, most of which were far more complicated and involved than the 2 screws ruger uses for the takedowns barrel block.
What lawsuit over firearms repair has ruger lost? Beretta is older than the United States, I'm sure they have a lot more to loose than ruger.Wait until they lose a lawsuit.
You are absolutely right!What lawsuit over firearms repair has ruger lost? Beretta is older than the United States, I'm sure they have a lot more to loose than ruger.
I never said nobody got sued, i just want you to show me why.You are absolutely right!
No company has ever been sued for product liability. Beretta would be totally devastated and ruined by a lawsuit, while Ruger would just laugh.
Ruger just does this to be a pain in the tail. Just to be different from every other manufacturer.
Here are a couple. Don't be lazy, look up the rest yourself.I never said nobody got sued, i just want you to show me why.
Their stellar CS isn't quite as good as people make it out to be. They won't help you troubleshoot and they won't help you tighten down a screw properly.
Did you actually read those? The recall on old model Blackhawks has nothing to do with my complaints against ruger CS.Here are a couple. Don't be lazy, look up the rest yourself.
https://openjurist.org/864/f2d/379/shields-v-sturm-ruger-and-company
https://law.justia.com/cases/alaska/supreme-court/1979/3092-0.html
You asked for lawsuits against Ruger. Do your own research if you aren't satisfied.Did you actually read those? The recall on old model Blackhawks has nothing to do with my complaints against ruger CS.
I asked for a specific lawsuit. Everyone has been sued, yet much larger companies manage to assist the customer despite that.You asked for lawsuits against Ruger. Do your own research if you aren't satisfied.
You may not think companies get sued for stuff you think is stupid. But remember McD's got sued for someone spilling coffee in their lap. And they lost the lawsuit.
If you ever worked in manufacturing, you would know that corporate counsel strongly advises against telling people things like what you want to know. If S&W wants to take that risk, fine. I'm all for it. If Ruger chooses not to take that risk, I understand having worked in the corporate world.
Feel free to carry on the conversation. On your own.