The shoulder holster is not bad. Except for the presence of load bearing plastic parts, it does what it should do and I need the holster.
As some of the members suggested, there are other makers with good products that will do the job without the snotty attitude, but FIT was an important factor. The Miami Vice SH is a perfect example. One reviewer wrote that if the buyer didn't resemble the manikin in the pictures, the holster would NOT fit! That manikin was midget size!
The Aker ad said that their holster would extend to fit a 62" user and that's why I ordered it. I wear a size 54-56 coat. Gotta have a SH for a big boy!
To sum it up, except for the plastic parts, the holster fills my needs perfectly. Gonna keep it.
Since Aker won't assist if that does happen, I considered that possibility. The problem is that the plastic loops have holster leather sewn around them. The four plastic parts are in the worst possible location!