MFG is outside the scope of the law here.
Sender is not required to provide FFL, but is required to verify recipient FFL.
Does MFG not allow you to send it direct via USPS? That would be the best option.
You got that right just that this particular FFL resents (I guess) MFG demanding his FFL documentation that is not required before providing their docs which is required per Federal Law/ATF. Go figure. I just want to ship the gun to get it fixed. It is under warranty.
MFG says policy even for a three time customer of them. Years ago I got a printed shipping label from different mfg for another warranty fix after the return was setup. Took it to local FedEx and shipped the gun. No sweat. But since FedEx and UPS say only FFL can ship with them the hassle started.
So shopping for another FFL to ship gun. And I will explore using USPS as an option.
Breaking news: Contacted second FFL closest to home from the website https://www.shipmygun.com/. And he said yes to everything OooRah! Going to ship the gun Fri. Details later after warranty repair.
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