Eotech Lawsuit

[gcarrillo004]

i haven't had any issues with mine, the coldest i have been out with it was around 30F and high 90's on the other side. I am keeping mine.

 

[markviiimark]

I don't know what to think, mine works fine but tried calling Eotech all I get is leave a message. Very fishy.

 

[Mreed911]

I don't know what to think, mine works fine but tried calling Eotech all I get is leave a message. Very fishy.

Overwhelmed. Contact them via email. Wait times have increased for responses, but they respond.

 

[markviiimark]

Overwhelmed. Contact them via email. Wait times have increased for responses, but they respond.

I'll try that. Thanks.

 

[RedRun]

EOTech commissioned a company called Optiflow Inc to help resolve some of their quality issues with their product, and also to create a laser diode to resolve the issues with thermal drift. They own quite a few of patents for the components of the EOTech gunsight.

 

[vmax]

They have had my optic for 2 weeks
I want my money back

 

[Mreed911]

They have had my optic for 2 weeks
I want my money back

They may or may not have. Read the article I linked about their mail. Looks like they're overwhelmed. I'd estimate this to take 4-6 weeks.

 

[stdreb27]

on a local FB page, all of the sudden, there are two or three EoTechs for sale. hmm....

sort of makes you wonder if the sellers know about the lawsuit and recall.....

if they do and are just trying to unload them on someone who doesn't know they are sorry ba$tards in my book.

For nearly full retail too. Bass turds.

 

[majormadmax]

From Larry Vicker's FB page...

I got this yesterday from a Facebook fan and he gave me permission to post it as an Eotech refund update;

'Hey Larry I know you've been fielding a bunch of questions about what's going on with EoTech and the return process. I know I have and I just got off the phone with the customer service manager. If you'd like feel free to share my experience with whoever you see fit.

Alright Mike from EoTech (The customer service manager that everybody has been getting their RMA emails from) just called me. Super nice guy and extremely helpful. He ensured me that they are working around the clock to get everything processed. He said that it would be a full refund via some form of check. (Whether it's a personal check from EoTech, a cashier's check, or some other type of check he didn't know.) He said that the thermal shift that people are experiencing with the optics is only in extreme cases of temperature change. He said, obviously like any optic when the temperature changes you may experience a POI change. He said the extreme cases with large POI shifts were when they went from 100°+ to - temperatures. Now obviously if you've done any kind of long range shooting you know that temperature makes quite a bit of difference. A temperature swing of that magnitude is going to be a big difference... Possibly even 6 moa like some of the claims. He reassured me that the gift certificates and other rumors of some type of credit are in fact just rumors. He did not give me a time frame but did say that his inbox has near 20,000 emails. So I'm guessing it's going to be a while before those refunds start getting issued. (Probably a couple months) I hope this helps clear up any and all confusion about what is going on at EoTech. If you have any further questions please ask and I'll do my best to answer per my conversation with Mike.'

 

[rlw454]

eotech got my sight 12 16 2015 i sent ups and they signed / have not heard anything from them/ this is just for your information.
got email from eotech today 1 15 16 said they got sight and i would get refund soon

 

[CALI]

eotech got my sight 12 16 2015 i sent ups and they signed / have not heard anything from them/ this is just for your information.
got email from eotech today 1 15 16 said they got sight and i would get refund soon

Yup. I received the same email. Hopefully, another month or earlier.

 

[vmax]

They may or may not have. Read the article I linked about their mail. Looks like they're overwhelmed. I'd estimate this to take 4-6 weeks.

I FED EX'd it to their building
it was signed for
they've had it for a month

 

[duckknot]

Still no response to my original email....wondering if it didn't go through!

 

[vmax]

SONOFAGUN

just got an email at 430 this am stated they had gotten the sight and I would be getting a check soon.

 

[rl96ss]

SONOFAGUN

just got an email at 430 this am stated they had gotten the sight and I would be getting a check soon.

Got the same e-mail.

Your product has been received and reviewed by EOTech and your refund is being processed. You will be updated by e-mail in the near future regarding check processing.

Thank You,


EOTech

 

[rlw454]

Guess they are starting to move on refunds now

 

[Shady]

How often are rebates or any such refund done faster than 8-10 weeks.

 

[DirtyMarcus]

Submitted my refund request last week for my eotech from 2010 and got approved to send it back. Just glad it got approved, doesn't matter if it takes 3 months for the refund to arrive.

 

[RACER X]

Just read that they are no longer authorizing all returns, just 'defective' one's



sent from the batcloset in the batcave on the batphone

 

[Mreed911]

Just read that they are no longer authorizing all returns, just 'defective' one's

sent from the batcloset in the batcave on the batphone

Source? Veracity?