I've bought a crap ton of PSA stuff. Parts lowers whole guns magazines and optics. Never once in atleast 15 plus years have I had a problem. Not even when they were having shipping issues when expanding.
One time an order of magazines was delayed after the AWB sunset and when shipped they threw in a few extra c-products mags.
Today was a new experience.
Today I go to assemble a lower of theirs i bought and lower parts kit. First the trigger guard roll pin was out of spec on one end. Dinged the ear a bit but no big deal as I've done worse by bouncing my punch off a rollin before. Fiddled with it a second till I realised the problem and a pr of pliers solved the issue. They arent supposed to be tapered lol. A sharpie colored in the little ring ding I put in the ear.
Go to assemble the bolt catch and I've got 2 roll pins but no bolt catch buffer. So cant do that.
Move on since I gotta call to have one sent on monday and find the J pin in the hammer wont engage the grove in the hammer pin. Well shit that's 2 parts I need replaced cause they properly flattened the J pin and it wont come out anyways. So I assemble it anyways for function testing and it's good. The hammer pin just pushes out easily.
Next up...
The safety lever detent and spring are also out of spec. It's so lose it's almost floppy. Very unsafe. Can turn on or off with almost no pressure or banging the lower the right way.
So several parts from the kit are out of spec and I'll call them first thing monday to have replacements sent as well as another lower I'm buying from them. I may sell this one I'm building or keep it in the safe. Cant hurt to have extra.
I'll report back on their customer service
One time an order of magazines was delayed after the AWB sunset and when shipped they threw in a few extra c-products mags.
Today was a new experience.
Today I go to assemble a lower of theirs i bought and lower parts kit. First the trigger guard roll pin was out of spec on one end. Dinged the ear a bit but no big deal as I've done worse by bouncing my punch off a rollin before. Fiddled with it a second till I realised the problem and a pr of pliers solved the issue. They arent supposed to be tapered lol. A sharpie colored in the little ring ding I put in the ear.
Go to assemble the bolt catch and I've got 2 roll pins but no bolt catch buffer. So cant do that.
Move on since I gotta call to have one sent on monday and find the J pin in the hammer wont engage the grove in the hammer pin. Well shit that's 2 parts I need replaced cause they properly flattened the J pin and it wont come out anyways. So I assemble it anyways for function testing and it's good. The hammer pin just pushes out easily.
Next up...
The safety lever detent and spring are also out of spec. It's so lose it's almost floppy. Very unsafe. Can turn on or off with almost no pressure or banging the lower the right way.
So several parts from the kit are out of spec and I'll call them first thing monday to have replacements sent as well as another lower I'm buying from them. I may sell this one I'm building or keep it in the safe. Cant hurt to have extra.
I'll report back on their customer service