yeah... That's one of the reasons to never goto Discount Tire.I did a brake job in the the wife's XT5 pads and rotors. I first had to take it over to discount tire for them to get off one stripped Lug nut and Loosen the other side. He claimed they were at 140 ft/lbs but they seemed tighter than that.
Well they helped my wife out of a Jam when she was in Florida . They got two front tires for her and put them on the very next day as she was riding on the steel belts and never would have made it home.yeah... That's one of the reasons to never goto Discount Tire.
Find an independent tire shop where the owner/operator is also a car enthusiast. The extra $40 it might cost is well worth saving your lugs, brake rotors, side skirts, and possibly your whole car.
Correct. Tire shops put on new tires. Sometimes even same day.They got two front tires for her and put them on the very next day
Under what conditions is an EA no longer E?
I bought a new bottom-feeder Ford car almost 20 years ago for my long commute and it had a highway shimmy. Back to the dealership and they worked on it trying to determine the issue. Still had a shimmy and the car came with some offbrand Chinese tires so they told me to pick out any tires I wanted from Discount Tire and they'd pay. So top of the line tires. Next day, I still had a shimmy. I adjusted my door mirrors and noticed a slight out-of-round wobble on the plastic hubcaps. I stopped, pulled them off and the shimmy went away. I never told Ford and I spent $30 on some Walmart hubcaps that worked just fine.Needed tires on the car, so ordered a set of Michelin Pilot Sport 4s to replace the 3+s I had on it. Tires are mounted on 15 Feb, and one the drive home I noticed a bit of shimmy in the steering wheel; but I figured it might just be something to do with the brand-new tires.
Several days later, still a shimmy so I go back to DT to have them rebalance the tires. It's much better so I'm happy, but by the following Friday the shimmy is back. I had drill that weekend (24-25 Feb) so I have to wait to get it fixed (again).
Tuesday I am leaving work and I hear something in the tires. I pull over to find a piece of metal sticking out of the passenger rear tire (damn!). There's a Discount Tire a few miles away so I head straight to it. Guy tells me the less-than-two-week-old tire cannot be fixed, so they order a replacement which takes about an hour. I have to buy a new certificate for it, which is $36 out of my pocket; and I ask them to rebalance all four tires (again). I drive away, and the shimmy is still there. I'm not happy.
That night I got on Discount Tire's website and send their customer service a message outlining all of the above. I also make another appointment to balance the tires (for the fourth time) that Thursday.
While I am at that appointment, a manager comes out and talks with me. He says they just got the message from Discount Tire's Customer Service, and he will personally handle my case. Ten minutes later, he returns saying the Michelins are "out of round" and cannot be balanced. I am relieved that I am not going crazy, but wondering why they hadn't noticed that the first three times they tried to balance them!
Anyhow, they apologize and put a set of Continental ControlContact Sport SRS+ tires on it, transfer the certificates and refund me the difference minus the rebate Michelin was offering on the Pilot Sports. The shimmy is gone and all I need to do is get an alignment which I will do after a week or so of breaking in the new tires.
To their credit, Discount Tire was always helpful and didn't question my claims of a shimmy. While inconvenienced a bit, I am still happy with their customer service. The manager that handled the replacement even instructed me to contact him directly if I had any further issues (which I haven't). It was a bit of an ordeal, but the Connies are great tires and seem to be on par with the Pilot Sports despite being less expensive.
Needed tires on the car, so ordered a set of Michelin Pilot Sport 4s to replace the 3+s I had on it. Tires are mounted on 15 Feb, and one the drive home I noticed a bit of shimmy in the steering wheel; but I figured it might just be something to do with the brand-new tires.
Several days later, still a shimmy so I go back to DT to have them rebalance the tires. It's much better so I'm happy, but by the following Friday the shimmy is back. I had drill that weekend (24-25 Feb) so I have to wait to get it fixed (again).
Tuesday I am leaving work and I hear something in the tires. I pull over to find a piece of metal sticking out of the passenger rear tire (damn!). There's a Discount Tire a few miles away so I head straight to it. Guy tells me the less-than-two-week-old tire cannot be fixed, so they order a replacement which takes about an hour. I have to buy a new certificate for it, which is $36 out of my pocket; and I ask them to rebalance all four tires (again). I drive away, and the shimmy is still there. I'm not happy.
That night I got on Discount Tire's website and send their customer service a message outlining all of the above. I also make another appointment to balance the tires (for the fourth time) that Thursday.
While I am at that appointment, a manager comes out and talks with me. He says they just got the message from Discount Tire's Customer Service, and he will personally handle my case. Ten minutes later, he returns saying the Michelins are "out of round" and cannot be balanced. I am relieved that I am not going crazy, but wondering why they hadn't noticed that the first three times they tried to balance them!
Anyhow, they apologize and put a set of Continental ControlContact Sport SRS+ tires on it, transfer the certificates and refund me the difference minus the rebate Michelin was offering on the Pilot Sports. The shimmy is gone and all I need to do is get an alignment which I will do after a week or so of breaking in the new tires.
To their credit, Discount Tire was always helpful and didn't question my claims of a shimmy. While inconvenienced a bit, I am still happy with their customer service. The manager that handled the replacement even instructed me to contact him directly if I had any further issues (which I haven't). It was a bit of an ordeal, but the Connies are great tires and seem to be on par with the Pilot Sports despite being less expensive.
Needed tires on the car, so ordered a set of Michelin Pilot Sport 4s to replace the 3+s I had on it. Tires are mounted on 15 Feb, and one the drive home I noticed a bit of shimmy in the steering wheel; but I figured it might just be something to do with the brand-new tires.
Several days later, still a shimmy so I go back to DT to have them rebalance the tires. It's much better so I'm happy, but by the following Friday the shimmy is back. I had drill that weekend (24-25 Feb) so I have to wait to get it fixed (again).
Tuesday I am leaving work and I hear something in the tires. I pull over to find a piece of metal sticking out of the passenger rear tire (damn!). There's a Discount Tire a few miles away so I head straight to it. Guy tells me the less-than-two-week-old tire cannot be fixed, so they order a replacement which takes about an hour. I have to buy a new certificate for it, which is $36 out of my pocket; and I ask them to rebalance all four tires (again). I drive away, and the shimmy is still there. I'm not happy.
That night I got on Discount Tire's website and send their customer service a message outlining all of the above. I also make another appointment to balance the tires (for the fourth time) that Thursday.
While I am at that appointment, a manager comes out and talks with me. He says they just got the message from Discount Tire's Customer Service, and he will personally handle my case. Ten minutes later, he returns saying the Michelins are "out of round" and cannot be balanced. I am relieved that I am not going crazy, but wondering why they hadn't noticed that the first three times they tried to balance them!
Anyhow, they apologize and put a set of Continental ControlContact Sport SRS+ tires on it, transfer the certificates and refund me the difference minus the rebate Michelin was offering on the Pilot Sports. The shimmy is gone and all I need to do is get an alignment which I will do after a week or so of breaking in the new tires.
To their credit, Discount Tire was always helpful and didn't question my claims of a shimmy. While inconvenienced a bit, I am still happy with their customer service. The manager that handled the replacement even instructed me to contact him directly if I had any further issues (which I haven't). It was a bit of an ordeal, but the Connies are great tires and seem to be on par with the Pilot Sports despite being less expensive.
Good to know. I was just looking at the Pilot 4’s for my car. I’m not liking the oem run flats.
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