Please, do tell.
Robert when they first opened I went there because they wer literally 10 minutes up the road from me. A few things bothered me but I figured they would work it out but they havent.
Cons
No Rapid fire on range
sales help are mostly kids that dont know a lot
most of the little girls are pretty clueless about firearms as well as even the store policies.
you know when you go to a business and they have clueless kids that dont know their own policies let alone questions you have on proucts or services? Well I dont like that feeling in a gun store.
They dont have enough rage space.
They space is too small.
Kids stand around talking instead of trying to help customers when they are busy.
Even with memberships you can get kicked off the range for their classes.
they have classes that take up all the range space during hours they are opened.
Their accessories, holsters and such, area is disorganized and kept untidy. Its like they never do a recovery in that area when they close at night.
Because its hard to get great service there I try to call with questions on the phone. Thats just as bad. I once had a young lady ask me what I meant by .45 auto? I complained to the person who said he was the manager.
limited parking
Thats all I can think of this morning without my first cup of coffee.
Pros
Convenient location to me, which is disappointing because of the cons.
There is an older guy who works there, he has a slight frame, looks like he my be asian or asian mix, carries a .45. I wish I could remember his name but he is EXCEPTIONAL at customer interaction. Never too busy to answer your question. Very polite and warm person.
There used to be a manager, young guy with glasses who worked there who was also very knowledgeable.
Their prices on firearms are reasonable.
Thats my .02