What is it with the Banks Closing Their Lobbies Again?

After being closed under state order, most banks reopened under Phase 2 and required customers in their lobbies to wear masks. Fast forward to Abbott issuing the statewide mask order and many banks closed again. There was no edict that they close, so why did all these banks shut their doors on the customers? They already had mask and distancing requirements so what possible benefit could they be seeking?

Here locally, the banks I frequent are all closed including Southside, Austin, Texas National and Chase (which never did reopen in Phase 2). I have not been back to my credit union since Abbott's order but I am sure they are closed too.

I am really getting tired of all of these businesses taking the governor's directives and then placing additional layers on top for no reason. If I can find a bank that is staying open locally I will close all my other accounts and move to them

My guess profits are up without overstaffing employees

baboon said:

My guess profits are up without overstaffing employees

Click to expand...

Not really. The real estate bill is still being laid, as is employee payroll. Tellers shift to support other banking ops such as telephone banking.

The only partial expense reduction is in utilities.

It may be there isn’t enough traffic to support keeping the lobbies open.

I hadn't noticed if the lobby is open or closed at my bank, the drive thru is too convenient to me.

I haven't even used the drive thru much in several years.
Only reason I have would be to deposit checks, and even that can be done without.

I've physically visited my credit union about 20 times over the past 30+ years. The last time was 2 years ago when I had to obtain a special stamp to buy savings bonds. I think mine might be closed just due to the actual need for visits so you must setup an appointment. I refinanced a vehicle from a bank to my CU recently and it was done online and through calls with the finance guy working from home too.